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Heartland Hotel Haast, Haast

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From86US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

26 Haast-Jackson Bay Road, Haast, New Zealand, 7844

Heartland Hotel Haast is situated in the UNESCO World Heritage Area of South Westland, New Zealand. This remote locale is a gateway to ancient forests, untouched beaches, and majestic waterfalls. Known for its rugged splendor, the area is ideal for nature enthusiasts and offers unique local cuisine, including freshly caught crayfish and whitebait. The hotel's accommodations provide a warm and welcoming retreat after exploring the surrounding wilderness.

Location

Located just 2.5 miles from the township of Haast, the hotel is easily accessible off State Highway 6. Guests can quickly reach local attractions, such as the stunning Fantail Falls and the Waiatoto River Safari tour. The region is renowned for its outdoor activities, including fishing and hiking, making it a strategic base for exploring New Zealand's untouched wilderness.

Rooms

Heartland Hotel Haast offers various room types to accommodate different needs. Standard Studio rooms include multiple bedding configurations and en-suite bathrooms, with amenities such as free WiFi and tea and coffee making facilities. Family Rooms are available, sleeping up to six guests with one or two-bedroom options. The hotel also provides pet-friendly rooms that include ground-floor access and special amenities for pets.

Eat & Drink

The Frontier Café & Bar serves meals made from fresh local produce, including game meats and famous West Coast whitebait. Guests can enjoy buffet dining or casual menus, featuring dishes ranging from seafood chowder to hearty burgers. The Waiatoto Room provides a cozy atmosphere for evening dining, alongside the seasonal Arawhata Bar, which enhances the culinary experience with locally sourced specialties.

Leisure & Business

Amenities include a games room and a roaring fire, creating a welcoming environment for relaxation. Free WiFi is available throughout the property, alongside complimentary guest parking and a courtesy coach to Haast township. Leisure activities nearby include jet boating and scenic helicopter flights over breathtaking landscapes, enhancing business travelers' and adventurers' experiences alike.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Triple Room
Max:
3 persons
25 m² 
Bed options:
3 Single beds
Shower
Heating
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King Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Family Three-Bedroom Room
Max:
6 persons
65 m² 
Bed options:
4 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Haast 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • No pets allowed
  • Rooms/ Facilities for disabled

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center

Children

  • Children's menu

Spa & Leisure

  • Garden area

Room features

  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

26 Haast-Jackson Bay Road, Haast, New Zealand, 7844
Map view
26 Haast-Jackson Bay Road, Haast, New Zealand, 7844
Nearby
Airport Lane
Greenstone Helicopters
3600 ft
Restaurants
The Frontier Cafe & Bar
500 ft
Haast-Jackson Bay Road Heartland World Heritage Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Private views
Wonderful staff
Limited dining
Need for upgrades
6.4/10
Nice
Rooms
6.5
Location
6.5
Service
7.8
Dining
5.8
Guest reviews
6.4/10
based on 6 reviews
7.5
7.5/10 based on 1710 reviews
Josh
United States of America, April  2024
6.4/10

My stay at the motel was a bit of a mixed bag. On the positive side, the service was very polite and apologetic, and they were helpful with vegetarian options when the evening menu didn't show any. However, it felt more like a motel than a hotel, and the property could use some upgrades, especially the entrance door from the car park and the dated appliances in the laundry room. The constant noise of slamming doors during our stay was quite bothersome.

Rooms
6.0
The room itself was a bit tired, and the slamming doors added to the discomfort. However, I appreciated the effort made to accommodate vegetarian preferences when the evening menu didn't have many options.
Service
8.0
The staff were very polite and apologetic, and their effort to assist with vegetarian choices was commendable. Although they seemed a bit clueless about certain local information, their demeanor was pleasant throughout the stay.
Location
7.0
The location was a bit isolated, away from the main attractions like Haast Village and Lake Matheson. However, being in an alpine wilderness had its charm, and having a restaurant on-site was convenient.
Dining
5.0
The dining options were limited to simple choices like cereal and toast, and the service seemed a bit disorganized when inquiring about gluten-free options. While room service was acceptable, the overall dining experience suffered from a lack of variety.
Facilities
6.0
The facilities overall were okay, but there was room for improvement, especially with the dated appliances and the need for upgrades in certain areas of the property.
Phillip
United Kingdom, April  2024
6.8/10

The hotel offers a convenient stop with clean and adequate rooms. The service is friendly, but there are opportunities for improvement. The location is great for accessing nearby areas. The dining options are average. Facilities are basic but satisfactory.

Rooms
7.0
The rooms are clean but not soundproof, and the size is a bit small.
Service
6.0
The staff is friendly but could benefit from customer service education.
Location
8.0
The hotel is conveniently located off the main road with limited options nearby.
Dining
6.0
The dining options are adequate but with a poor selection.
Facilities
7.0
Basic facilities are available, but nothing luxurious.
William
United Kingdom, February  2024
6.6/10

The motel, though in need of some updating, offered a nice and private stay with views over farmland. The children enjoyed the place, but the facilities might need some renovation.

Rooms
7.0
The rooms were nice and private with views over the farmland.
Service
9.0
The staff were absolutely wonderful, making our stay memorable.
Location
6.0
The motel is a bit remote, suitable for an overnight stopover but not an extended stay.
Dining
5.0
The dining options were limited and overpriced.
Facilities
6.0
The appliances and entrance door need upgrading, but the atmosphere was lovely.
Private views
Limited dining
Ray
United States of America, February  2024
7.4/10

When we arrived, our hotel was basic but clean and comfortable, with all the amenities you'd expect. The space was adequate, and there was coffee and tea with a water boiler available. Unfortunately, we didn't receive any room service on our second day.

Rooms
8.0
The rooms were very well presented and had all the necessary amenities. Clean and comfortable, they offered a cozy stay.
Service
9.0
The service was really helpful and welcoming. The staff had the spirit of kindness and patience. They were courteous when I had a complaint.
Location
7.0
The location was great for our needs, being just off the main road leading to the Fox and Franz Joseph area. It was a convenient stop for our overnight trip, even though it needs a good clean.
Dining
6.0
The dining experience was a bit chaotic, but the food was tasty enough. The scrambled eggs were worth trying.
Facilities
7.0
The facilities were decent enough for a stopover on the way through the Haast pass.
Convenient location
Chaotic dining experience
Maurice
United States of America, October  2023
6.2/10

The motel had some notable drawbacks like a room that was too warm and in need of upgrading, yet it offered an unobstructed view of the sunset. The service was inconsistent, with helpful staff during difficult times but room for improvement elsewhere. The location was convenient for beachgoers and those exploring nearby attractions, although proximity to the main township would have been preferred. The dining experience was mixed, with plentiful options but room for improvement in service. Overall, the facilities were decent.

Rooms
5.0
The room was so hot that we couldn't stay in it. It felt more like a motel than a hotel and definitely needs upgrading.
Service
7.0
The staff were helpful and amenable during terrible storms but service elsewhere could be better.
Location
7.0
The location was handy for the beach and exploring nearby attractions though closer to the main township would be preferable.
Dining
6.0
The dining options were plentiful but service could be improved for a better dining experience.
Facilities
6.0
The facilities were overdue for some upgrading, especially the appliances in the laundry room.
Michael
United Kingdom, April  2023
6.0/10

The motel is showing its age and could use some updates, especially with the entrance door and outdated appliances. The room felt a bit cramped despite having an extra bed. The showers were tight, like in most rooms. The service was fantastic for a stopover, with energetic and genuine staff, although the attire was questionable. The location, while scenic, experienced connectivity issues and was far from main shops. The dining was satisfactory with plentiful options but lacking in temperature. Overall, it's a middle-of-nowhere experience with some drawbacks but good service and dining.

Rooms
6.0
Rooms are fine but seem smaller than depicted in photos. Showers are a tight fit.
Service
8.0
The staff was happy, energetic, and engaging, especially after cooking. However, the attire was peculiar.
Location
5.0
The motel is situated in a paddock, far from main amenities, with issues in cellular and wifi connectivity.
Dining
7.0
The dining options were plentiful but lacked satisfactory warmth in the food.
Facilities
5.0
The facilities were average overall.
Friendly staff
Distance from main shops
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Rooms and Guests2 Guests, 1 Room