Heartland Hotel Haast, Haast ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

26 Haast-Jackson Bay Road, Haast, New Zealand, 7844

Heartland Hotel Haast, a 3-star accommodation, offers warm and comfortable guest rooms alongside a games room and roaring fire, making it suitable for travelers and adventurers alike. The Haast hotel features a courtesy coach service to the township, complimentary parking, and free WiFi access.

Rooms & Amenities

Guest rooms at Heartland Hotel Haast include heating, tea and coffee making facilities, a desk, and en-suite bathrooms with complimentary toiletries. Selected rooms feature a mini fridge and direct access to the outdoor area, accommodating up to 3 guests. Pet-friendly options are available, furnished with a dog bed and bowls.

Dining Options

The Frontier Café & Bar at Heartland Hotel Haast serves local dishes using fresh produce from the West Coast. Dining options include buffet-style meals in the Waiatoto Room and a variety of options like seafood chowder and burgers from the café. Breakfast is available with made-to-order options and continental selections.

Leisure & Activities

Leisure activities at Heartland Hotel Haast include access to scenic walks and adventure tours, such as helicopter flights from The Haast Heli Company or jet boating along the pristine Waiatoto River. Guests can explore the Fantail Falls or engage in seasonal fishing and hunting experiences in the surrounding areas.

Services & Local Area

Heartland Hotel Haast offers a courtesy coach to and from the Haast township and features complimentary guest parking. The front desk provides local information and guides to nearby attractions and activities in the stunning South Westland World Heritage Area. Additionally, free WiFi ensures connectivity throughout the hotel.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Triple Room

Max:

3 persons

25 m²

Bed options:

3 Single beds

Shower

Heating

room details

Check Prices

King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Family Three-Bedroom Room

Max:

6 persons

65 m²

Bed options:

4 Single beds

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Haast 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Family Unit

“The family unit was perfect for our group of five, offering plenty of space and a lovely grassy area with a picnic table for sunny days.” view full review

Delicious On-Site Dining

“Having quality dining facilities on-site was a huge plus, with delicious food options that made our stay even more enjoyable.” view full review

Comfortable and Cozy

“Our room was impeccably clean, warm, and incredibly comfortable, with essential features like a kettle for a perfect cup of tea.” view full review

Easy Access Parking

“Parking right outside our room was a convenient feature that made our comings and goings effortless.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
No pets allowed
Rooms/ Facilities for disabled

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Children

Children's menu

Spa & Leisure

Garden area

Room features

Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

26 Haast-Jackson Bay Road, Haast, New Zealand, 7844

Map view

26 Haast-Jackson Bay Road, Haast, New Zealand, 7844

City landmarks

Airport Lane

Greenstone Helicopters

3600 ft

Haast 7886

Haast River Safari

1.0 mi

Haast Beach

1.3 mi

cnr Marks Rd & Hwy 6

Haast Heli

1.4 mi

Haast Heli Flights

1.4 mi

Bee Honey & Health

1.6 mi

Tahutahi Rd

Santana

1.6 mi

Nearby

Airport Lane

Greenstone Helicopters

3600 ft

Restaurants

The Frontier Cafe & Bar

500 ft

Haast-Jackson Bay Road Heartland World Heritage Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Private views

Wonderful staff

Limited dining

Need for upgrades

6.4/10

Nice

Rooms

6.5

Location

6.5

Service

7.8

Dining

5.8

Josh

United States of America, April 2024

6.4/10

My stay at the motel was a bit of a mixed bag. On the positive side, the service was very polite and apologetic, and they were helpful with vegetarian options when the evening menu didn't show any. However, it felt more like a motel than a hotel, and the property could use some upgrades, especially the entrance door from the car park and the dated appliances in the laundry room. The constant noise of slamming doors during our stay was quite bothersome.

Rooms

6.0

The room itself was a bit tired, and the slamming doors added to the discomfort. However, I appreciated the effort made to accommodate vegetarian preferences when the evening menu didn't have many options.

Service

8.0

The staff were very polite and apologetic, and their effort to assist with vegetarian choices was commendable. Although they seemed a bit clueless about certain local information, their demeanor was pleasant throughout the stay.

Location

7.0

The location was a bit isolated, away from the main attractions like Haast Village and Lake Matheson. However, being in an alpine wilderness had its charm, and having a restaurant on-site was convenient.

Dining

5.0

The dining options were limited to simple choices like cereal and toast, and the service seemed a bit disorganized when inquiring about gluten-free options. While room service was acceptable, the overall dining experience suffered from a lack of variety.

Facilities

6.0

The facilities overall were okay, but there was room for improvement, especially with the dated appliances and the need for upgrades in certain areas of the property.

Phillip

United Kingdom, April 2024

6.8/10

The hotel offers a convenient stop with clean and adequate rooms. The service is friendly, but there are opportunities for improvement. The location is great for accessing nearby areas. The dining options are average. Facilities are basic but satisfactory.

Rooms

7.0

The rooms are clean but not soundproof, and the size is a bit small.

Service

6.0

The staff is friendly but could benefit from customer service education.

Location

8.0

The hotel is conveniently located off the main road with limited options nearby.

Dining

6.0

The dining options are adequate but with a poor selection.

Facilities

7.0

Basic facilities are available, but nothing luxurious.

William

United Kingdom, February 2024

6.6/10

The motel, though in need of some updating, offered a nice and private stay with views over farmland. The children enjoyed the place, but the facilities might need some renovation.

Rooms

7.0

The rooms were nice and private with views over the farmland.

Service

9.0

The staff were absolutely wonderful, making our stay memorable.

Location

6.0

The motel is a bit remote, suitable for an overnight stopover but not an extended stay.

Dining

5.0

The dining options were limited and overpriced.

Facilities

6.0

The appliances and entrance door need upgrading, but the atmosphere was lovely.

Private views

Limited dining

Ray

United States of America, February 2024

7.4/10

When we arrived, our hotel was basic but clean and comfortable, with all the amenities you'd expect. The space was adequate, and there was coffee and tea with a water boiler available. Unfortunately, we didn't receive any room service on our second day.

Rooms

8.0

The rooms were very well presented and had all the necessary amenities. Clean and comfortable, they offered a cozy stay.

Service

9.0

The service was really helpful and welcoming. The staff had the spirit of kindness and patience. They were courteous when I had a complaint.

Location

7.0

The location was great for our needs, being just off the main road leading to the Fox and Franz Joseph area. It was a convenient stop for our overnight trip, even though it needs a good clean.

Dining

6.0

The dining experience was a bit chaotic, but the food was tasty enough. The scrambled eggs were worth trying.

Facilities

7.0

The facilities were decent enough for a stopover on the way through the Haast pass.

Convenient location

Chaotic dining experience

Maurice

United States of America, October 2023

6.2/10

The motel had some notable drawbacks like a room that was too warm and in need of upgrading, yet it offered an unobstructed view of the sunset. The service was inconsistent, with helpful staff during difficult times but room for improvement elsewhere. The location was convenient for beachgoers and those exploring nearby attractions, although proximity to the main township would have been preferred. The dining experience was mixed, with plentiful options but room for improvement in service. Overall, the facilities were decent.

Rooms

5.0

The room was so hot that we couldn't stay in it. It felt more like a motel than a hotel and definitely needs upgrading.

Service

7.0

The staff were helpful and amenable during terrible storms but service elsewhere could be better.

Location

7.0

The location was handy for the beach and exploring nearby attractions though closer to the main township would be preferable.

Dining

6.0

The dining options were plentiful but service could be improved for a better dining experience.

Facilities

6.0

The facilities were overdue for some upgrading, especially the appliances in the laundry room.

Michael

United Kingdom, April 2023

6.0/10

The motel is showing its age and could use some updates, especially with the entrance door and outdated appliances. The room felt a bit cramped despite having an extra bed. The showers were tight, like in most rooms. The service was fantastic for a stopover, with energetic and genuine staff, although the attire was questionable. The location, while scenic, experienced connectivity issues and was far from main shops. The dining was satisfactory with plentiful options but lacking in temperature. Overall, it's a middle-of-nowhere experience with some drawbacks but good service and dining.

Rooms

6.0

Rooms are fine but seem smaller than depicted in photos. Showers are a tight fit.

Service

8.0

The staff was happy, energetic, and engaging, especially after cooking. However, the attire was peculiar.

Location

5.0

The motel is situated in a paddock, far from main amenities, with issues in cellular and wifi connectivity.

Dining

7.0

The dining options were plentiful but lacked satisfactory warmth in the food.